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Find a Location

Moto EL Paso has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforMoto EL Paso

    Motorcycle Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    3750 Gateway E, El Paso, TX 79905
    BBB File Opened:
    3/21/2017
    Business Management
    • Mr. Tracy McIntyre, Owner
    Contact Information

    Principal

    • Mr. Tracy McIntyre, Owner

    Customer Contact

    • Mr. Tracy McIntyre, Owner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/01/2024

    I bought a motorcycle on June 24th 2024 and in the span of 5 days the check engine light has came on the tire has had to be replaced and the speedometer has had to be adjusted and when I came back in and said I wanted to just trade the bike for an upgrade they said they could only give me ***** for it

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Alfredo S

    1 star

    05/20/2024

    I would not recommend this shop to anyone! Stay away from them, especially the service department. I found out they do not warranty any of their work only after having my motorcycle sit in their shop for over a month. They kept adding work and service to my bike beyond what was originally intended. After spending over a thousand dollars, my bike was left in terrible running condition. The parts manager was confronted with the problem and he stated the following: "The owner says that the bike was brought in for a carb job and it is running... any additional work will have to be billed and will cost extra." This of course after having the bike sit in their shop for over a month. The mechanic and owner both test rode the bike and acknowledge that the bike had hesitation and that it backfired. The mechanic even questioned where the jets were purchased, even though it was clear that all parts for the work performed came from their parts department. At first they did not acknowledge that the bike had any problems, but reluctantly agreed with me thereafter that the bike was idling fast and that the bike was not as responsive as it should be. They were willing to continue working on it, but only if I paid for the additional work as they deemed necessary. Don't take your bike here..go anywhere else. * ****** **** **** *** *** ******* ****** ********** **** **** ** *****

    Local BBB

    BBB El Paso

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