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ComplaintsforThe Best Little Pawn Shop
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
10/02/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I used this establishment as an FFL to transfer my purchase of firearms online as they were an option @ ***********.com. The items were delivered on WED 9/27 and were signed by *****. I received the delivery notification and was actually onsite anticipating their delivery. The storefront has their windows completely covered so nothing is visible internally only whether lights are on, this seemed odd to me. I tried to enter store but doors were locked, this was during their advertised normal business hours. No worries lunch break. I stayed on site for more than 4 hours waiting for someone to return. nothing., Their phone number also does not get answered. ever. I tried calling them 76 times. no answer. I returned yesterday 9/28, during normal business hours again and same. lights on doors locked, I parked behind the store blocking the employees vehicle from leaving and miraculously the very next time I called the store, it worked!! someone answered. I was told i would be contacted to schedule an appointment. this did not happen. they have had my delivery for more than 48 hours and are not answering attempts to pick up. I cant request a refund from the gun shop until he sends these back but I cant even get him to respond to me, then how can i trust that he will return them to shop for me to receive refund PLEASE CHECK THEIR ****** REVIEWS AS I SHOULD HAVE DONE. I AM NOT THE ONLY ONE THIS HAS HAPPENED TO SEVERAL PEOPLE
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BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.