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Find a Location

Elegant Bars has 1 locations, listed below.

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    Business ProfileforElegant Bars

    Retail Stores

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Elegantbars.com is a young company providing stylish home bar furniture for people who are looking to host unforgettable times at the comfort of their own home. We provide customer service and we are passionate about creating effortless buying, when you purchase through our online store.

    Our warehouse is conveniently located in El Paso, Texas to import exclusive products from vendors in our neighboring country, Mexico. We are expecting to grow steadily throughout the United States. Our mission is to turn a room in your home into a work of art where you can relax properly and enjoy with your friends and family. Let us help you become the host your guests deserve with our staff ready to help you answer any questions. 

    Products & Services

    Bar Cabinets, Bar Carts, Bar Stools, Game Room Furniture, Home Bars, Pub Sets & Wine Racks 

    Business Details

    Location of This Business
    11291 Pellicano Dr, El Paso, TX 79935
    BBB File Opened:
    11/4/2022
    Years in Business:
    3
    Business Started:
    3/1/2021
    Business Started Locally:
    3/1/2021
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 PM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 PM
    Th:
    9:00 AM - 5:00 PM
    F:
    9:00 AM - 5:00 PM
    Business Management
    • Mr. Luis Saenz, President
    Contact Information

    Principal

    • Mr. Luis Saenz, President

    Customer Contact

    • Mr. Luis Saenz, President
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/04/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    I purchased three stools from Elegantbars.com on October 4th, 2020 in the amount of $1,587.51. One of the chairs arrived severely damaged. Consequently, I called to have the three stools be returned. I was asked to dispose of the damaged one and followed a process for returning the remaining two. I decided to return the remaining two because i could not believe how bad the stool was and i realized i was not dealing with a reputable company. I was NOT told about a return charge. I learned of the charge when I looked at my bank account and realized ********************** only reimbursed me $1,297.31. They told me the one-way shipping policy is online. I did not see it at the time of the order, nor was I told of the charge on the phone. The policy is online, but its not apparent and I feel like it should have been bold or larger lettering. I believe I was misled and they are not fully transparent on something that is very pertinent to the purchase. I also dont believe I was subject to the charge, especially because they sent me defective material. I have pictures and emails that I can share. I will be glad to share/explain more if needed. I am unable to upload email correspondence.
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB El Paso

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