Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Us Auto Sales has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforUs Auto Sales

    Used Car Dealers

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    13150 Montana Ave, El Paso, TX 79938
    BBB File Opened:
    2/27/2023
    Years in Business:
    21
    Business Started:
    1/1/2003

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/22/2024

    On 02/19/2024 I had my family member go by this dealership to look at a 2019 F150 they had for sale. At the time I was under the impression that this vehicle was a ***** which is an updated package provided by ***** Upon my family members arrival, the salesman talked to my family member and began explaining this truck as the F150 ***** which my family member will attest to. After a test drive and a few photos taken by my family member. We began to talk numbers on the purchase of this vehicle. At this time I was not 100 percent sure on purchasing this vehicle. The salesman informed my family member that I could put in a 500 dollar deposit through cashapp or other online payment that would secure me the car until I was able to see it the next day when I was off work. I agreed and placed the 500$ deposit. Then we began to submit a credit loan application and talk numbers with the manager who stated that only one bank would loan me the money with a 1600$ fee. At this point I felt more comfortable going to see the truck before committing to the truck. This is when the manager began to explain that the 500$ deposit did not apply to highly sought after vehicles and I had to make a decision or he would sell the truck that day. After arguing with the manager for about 5 minutes that I had payed 500$ to be able to go see the truck and now they were telling me I had to decide then and there, he gave me a deadline and stated that if I didnt get there by 11:00am he would be selling the truck to someone else. Frustrated already, I agreed. After looking further at some photos that my mother had sent me, the truck was missing a supercharger and Fox Racing suspension that comes in the ***** package. At this point the dealership had already closed. The next day early in the morning I called them and notified that I wouldnt be buying the vehicle because it wasnt a ***** in which they stated that they never said it was after their salesman had already said.

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB El Paso

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.