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Find a Location

Aqua Innova LLC has 1 locations, listed below.

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    Business ProfileforAqua Innova LLC

    Water Softener Supplies

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1000 Diesel Dr Suite A, EL Paso, TX 79907
    BBB File Opened:
    1/16/2020
    Years in Business:
    4
    Business Started:
    1/1/2020
    Business Started Locally:
    1/16/2020
    Business Incorporated:
    1/13/2020
    Type of Entity:
    Limited Liability Company (LLC)
    Related Businesses
    Hours of Operation

    Primary

    M:
    9:00 AM - 6:00 PM
    T:
    9:00 AM - 6:00 PM
    W:
    9:00 AM - 6:00 PM
    Th:
    9:00 AM - 6:00 PM
    F:
    9:00 AM - 6:00 PM
    Sa:
    9:00 AM - 6:00 PM
    Su:
    Closed
    Business Management
    • Humberto Estrada, Owner
    • Alan Cortez, General Manager
    • Mr. Pedro Alcala, Partner
    Contact Information

    Principal

    • Humberto Estrada, Owner

    Customer Contact

    • Humberto Estrada, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    6 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/24/2024

    i have had issues with the company Aqua Innova due to the fact that they invoved a payment company called powerpay they have been sending me billing statements stating that i owe $3,412.25 i have talked to them and told them that my financial situation is not good to due that my mother passed away in september 2023 and i am not able to give them any payments i also asked them if they can please close the account that i have with them they refuse to try to help me they have said that they were going to waver 2 months of payments and they havent done anything but keep sending me billing statements. they just send a letter stating that if i dont pay that my account information may be reported to the national credit bureaus of borrowers. they stress me out by always calling me. I keep telling them that i am not able to pay them at this time. i would appreciate it very much if you can please help me thank you hope this will help
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Victor J

    5 stars

    08/08/2024

    Very responsive and attentive even after installation. Great price as well. Recommended 10/10

    Local BBB

    BBB El Paso

    BBB Reports On

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