ComplaintsforDirt Werk
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Complaint Details
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Initial Complaint
03/08/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
i had taken several of my cars to ******************** to get some body work done, i had no issues whatsoever with that company, now they have another bay of garages called Dirt Werk and my car needed some engine work to it done, i had gotten a payment plan through ***** Credit and i was paying them even before they finished the work on my car, when i got my car back the first time it overheated and smoke started coming out of the engine, the mechanic **** ended up picking up my car again the next day and told me their was more issues on the vehicle, so he ended up charging me way more then i was expecting to pay. He had my car for an additional 2 almost 3 months and when i got my car back it started stalling on me, it stalled in the middle of the road, he said he would send me a tow truck and never did i had to pay for one out of my pockets. My car was not stalling on me before i took it to him and at a point it would not even start, i would have to press on the gas so my vehicle would turn on, he was very well aware that before him i had it at a different mechanic who didnt fix my vehicle right either, i took it to him and explained every bit of detail with him. he was very confident that he could fix my car and i got it back worse then what i took it to him, i took it to him for my check engine light to turn off as well and all he was doing was clearing the codes and as soon as i would turn the car back on the check engine light would come back on.Customer response
03/19/2024
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BBB Rating & Accreditation
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.