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Find a Location

5R Metal Works LLC has 1 locations, listed below.

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    Business Profilefor5R Metal Works LLC

    Metal Building Contractors

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    Fairfield, TX 75840-5704
    BBB File Opened:
    7/8/2020
    Years in Business:
    8
    Business Started:
    3/15/2016
    Business Incorporated:
    3/19/2019
    Licensing Information:
    • Texas manufactured housing division
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    12:00 AM - 12:00 AM
    T:
    12:00 AM - 12:00 AM
    W:
    12:00 AM - 12:00 AM
    Th:
    12:00 AM - 12:00 AM
    F:
    12:00 AM - 12:00 AM
    Sa:
    12:00 AM - 12:00 AM
    Su:
    12:00 AM - 12:00 AM
    Business Management
    • Ms. Ty York, Office Manager
    Contact Information

    Principal

    • Ms. Ty York, Office Manager

    Customer Contact

    • Ms. Ty York, Office Manager
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/01/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Hired this company to clear land based on an ad they ran where the land is completely cleared and mulched down. They were running a special of $1000 for 8 hours and up to 2 acres cleared this way per day. On 1/24 they sent someone to complete the job. When he arrived, I showed him everywhere I wanted cleared and told him we expected heavy rain. I asked if he could clear everything I asked for. He told me yes he could get it done. I had to leave to an appointment and my husband paid him. I came home to areas not cleared at all, areas not cleared up like the photos, and deep ruts all over my property. When I contacted the company (about week later due to illness) they got ugly with me, telling me that I paid for an 8 hour rough cut and since the worker was there 8 hours that I was SOL. Then, offered to come "make it pretty" like I originally wanted only if I paid the fee again. This seems a little bit wrong, to advertise in photos & accept jobs based on these photos, then clear to that. When a complaint came in, it is easiest to blame it on the customer who "didn't understand" what she was buying. I believe this is false advertisement. All I wanted was the under 2 acres cleared like the photos showed and they will not make it right. They took my money and blamed their errors on me not understanding when they had posted clear photos for customers to see sample work. Blamed it on his manager service, on me, anyone but them so he gets his money and doesn't have to fix. There was a few messages on ******** but the majority of what was expected was verbal. I don't know if y'all can help but they took advantage of ******* isn't right.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Roan P

    5 stars

    05/02/2023

    5R was very clear on their base prices for work needing to be done, but explained how it could possibly cost more with unforeseen complications due to no core samples prior to digging pond, And also getting house pad prepped and ready. Highly recommend them

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