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ComplaintsforDalton Medical Corp
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Complaint Details
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Initial Complaint
02/10/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
I purchased a new Dalton #SEGAEGO $D here 2 years ago and It has stopped working completely, I can only get a new scooter every 5 years with Medicare, I need repair/replacement/assistanceBusiness response
03/23/2022
Business Response /* (1000, 7, 2022/03/01) */ Dear Sir/Madam, Dalton Medical Corp. is one of leading distributors/manufacturers of durable medical equipment in Texas and has been in business since 1993. In response to your email Feb 28,2022, Dalton would offer the following: Mrs. ********* ****** received her Segaego scooter through one of Dalton's dealer - Integrity Medical &Physician Supply in Chicago 2 years ago. This Scooter has one year limited warranty except battery, wheels ,casters have 6 months warranty only. Since the Segaego Scooter Mrs. ****** received was out of warranty already, Mrs. ****** can call any local medical equipment store to get services of repair, maintenance and/or battery, parts replacement of her scooter. Listed below are the name and phone number of medical equipment dealers located in Chicago area for her references. Hayat Home medical Equipment XXX-XXX-XXXX Evergreen Medical XXX-XXX-XXXX ALCO sales & Services XXX-XXX-XXXX National Seating and Mobility XXX-XXX-XXXX Dalton prides itself on providing the best quality equipment and services to our customers at competitive pricing. Please let me know if you need additional information. Yours Truly *** **** President/Dalton Medical Corp.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.