Business ProfileforBSN Sports, LLC

I host a tournament in **********. A representative from the company reached out to me in December of 2023 about a possibly partnership. After an over the phone meeting and a sample sent to me, I decided to work with them for our merchandise. About a month in, the original representative i was working with left the company. I was given no direction on who would be taking his place. I called and was connected with a man named ************************* who shared he was my new rep. ** April of 2024 I sent **** my design with shirt color explaining it was not our final design, as i had to adjust the team names on the back. But it was the general idea of a front graphic and team names listed on the back. I asked **** about production time with no response. My emails were only answered if i called him days later to inquire. Finally after getting ahold of him, he shared it would be two weeks. June 13th i officially received the email stating he was my rep, which i found odd. I should have known at this point, this company was unprofessional. Fool me once? I then sent my final design and my order early July. I am just now heard, two weeks before my tournament, that the design department is denying my design. This information should have been shared with me in April when i sent then example design as the placement was the same. I have since called **** 3 times and emailed twice with no answer. Thankfully, i did not give them any payment.