12 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Paul E
1 star11/20/2023
Way over priced. Needed a **** shower hot water valve core replaced, a fifteen dollar part at *********** Sunrise quoted me $880.00 to replace. Will never call them again.Sunrise Plumbing LLC Response
12/12/2023
Dear ****,Thank you for sharing your feedback regarding your recent experience with us. We're genuinely sorry to hear that you felt our pricing did not meet your expectations.Our aim is to provide not just a replacement part but a comprehensive service that includes professional expertise, labor costs, warranty, and ensuring the proper functioning of your plumbing system. We understand that price transparency is crucial, and we regret any confusion in our communication.We'd appreciate the opportunity to review your specific situation and ensure we are offering competitive and fair pricing. Please reach out to me directly, and I'll do my utmost to address your concerns and find a resolution.Thank you for bringing this to our attention; it helps us improve our services. We hope for the chance to restore your confidence in us.Warm regards,*************************** Owner ****************************************Review from CS G.
5 stars12/13/2022
**** did an excellent job. ********, respectful knowledgeable and courteous.Sunrise Plumbing LLC Response
12/15/2022
Thank you for the 5 star review. We appreciate your business!Review from Charles W.
5 stars08/25/2022
expedient excellent and cleaned up afterwards technician was very knowledgeable courteous and sincerely concerned with me being pleased with the outcome of the jobSunrise Plumbing LLC Response
12/12/2023
Thank you so much for taking the time to share your experience! We're thrilled to hear that ************** provided you with exceptional service and made sure your needs were met. Your kind words about our team's knowledge, courtesy, and dedication mean a lot to us.Delivering prompt and excellent service while ensuring a clean and satisfactory outcome for our customers is always our priority. Your feedback motivates us to maintain these high standards.If you ever need assistance again, please don't hesitate to reach out. We're here to help!Review from Francesca D.
5 stars06/29/2022
The plumber fixed several broken old valves. Great job ðŸ‘Sunrise Plumbing LLC Response
12/12/2023
Thank you for your kind words! We're delighted to know that *********** efficiently addressed the broken valves for you. Providing top-notch service is always our goal, and we're thrilled to have met your expectations.Should you have any other plumbing needs or questions in the future, please don't hesitate to reach out. We're here to helpReview from Alfredo B.
4 stars05/26/2022
I feel that it was a little over priced for the amount of work done but hey we all have to eat right! the service technician was very friendly and professional.Sunrise Plumbing LLC Response
12/12/2023
Thank you for sharing your thoughts with us. We truly appreciate your feedback regarding the pricing. We strive to provide fair and competitive rates while maintaining the highest standards of service.We're thrilled to hear that our service technician was friendly and professional during their visit. Ensuring a positive and professional experience is always our aim.Your feedback helps us continually evaluate and improve our services. If you have any further questions or concerns, please don't hesitate to reach out. We're here to assist in any way we can.Review from Michael A.
5 stars05/13/2022
I have used Sunrise for many of my home's needs. I recently had 2 Rheem water heaters installed and today I had them flushed and my family plan renewed. They are professional, friendly, and seem to really care that you are one of their customersSunrise Plumbing LLC Response
12/12/2023
Thank you for entrusting Sunrise with your home needs time and again. We're thrilled to hear about your positive experiences with the installation of your Rheem water heaters and the recent maintenance service.Providing professional, friendly, and attentive service is at the core of what we do. Your words about our team's care mean a lot to us. We're dedicated to ensuring our customers feel valued and supported.Your continued trust in us is greatly appreciated. If there's anything else we can assist you with, please don't hesitate to get in touch. We're here to help!Review from John T.
5 stars05/03/2022
Jeff of Sunrise plumbing was very knowledgeable and helpful in fixing our hot water heater problem. He was punctual, informative and went out of his way to do a very professional job. We would have no hesitation in recommending Sunrise to anyone with plumbing problems. This is the second time we have used them and would not hesitate to call them again if the need arises.Sunrise Plumbing LLC Response
05/04/2022
Thank you for the kind review. We look forward to serving your plumbing needs in the future.Sunrise Plumbing LLC Response
12/12/2023
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with **** and the Sunrise Plumbing team. ****'s dedication to providing knowledgeable and helpful service is truly commendable.We greatly value your trust and loyalty in choosing Sunrise for your plumbing needs, and it's fantastic to know that our team's professionalism and punctuality left such a positive impression.Should you or anyone you know require plumbing assistance in the future, please don't hesitate to reach out. We're here and ready to help!Review from Adam W.
5 stars04/12/2022
Jeff from sunrise plumbing did a great job! They came out fast and replaced my hot water tank. Sunrise plumbing is a great business!Sunrise Plumbing LLC Response
04/13/2022
Thank you for the kind review!Sunrise Plumbing LLC Response
12/12/2023
Thank you for taking the time to share your experience! We're delighted that **** and our team could swiftly assist with your hot water tank replacement. Providing prompt service and resolving issues efficiently is our priority at Sunrise Plumbing.Your kind words about our business mean a lot to us. If you or anyone else you know ever needs further assistance or have any plumbing needs in the future, please don't hesitate to reach out. We're here for you!Review from Kaisha H
5 stars03/11/2022
So many things I liked. They came out same day, it was really cold out and it wasn't an emergency but they came anyway. They sent me a picture of the technician before he arrived. Tyler was friendly, knowledgeable, fast, and did great work. I recommendSunrise Plumbing LLC Response
03/16/2022
Thank you so much for the kind review. Please let us know if there is anything else we can do for you in the future.Sunrise Plumbing LLC Response
12/12/2023
Thank you for sharing your experience with us! We're thrilled to hear that ***** and our team could promptly assist you, even in less than ideal weather conditions.Ensuring our customers feel secure and informed is important to us, which is why we provide details like sending a picture of the technician before arrival. We're delighted that ******* friendly and knowledgeable service met your expectations.Your recommendation means a lot to us! Should you or anyone you know require assistance in the future, please don't hesitate to reach out. We're always here to help.Review from Alma F.
5 stars02/01/2022
Sunrise plumbing is a great company
From the minute I made the call for service Barbara was very helpful took care of what I needed
Tyler H****** ( plumber) came over as scheduled. Very polite and friendly
Explained what has to be done detail by detail. Gave me options too
Sunrise plumbing has a great crew
ðŸ‘ðŸ»ðŸ‘ðŸ»Sunrise Plumbing LLC Response
12/26/2023
Thank you for your glowing review! We're delighted that ******* and ***** provided top-notch service during your recent plumbing needs. It's fantastic to hear that ******* was helpful from the get-go, and ***** lived up to our commitment to professionalism and expertise.We're glad ***** could thoroughly explain the necessary steps and offer you various options for resolution. Our team takes pride in ensuring transparency and clarity throughout the process.Your kind words about our crew mean the world to us. We'll continue striving to deliver excellent service whenever you need us. Thanks again for choosing Sunrise Plumbing!
Customer Review Rating
Average of 12 Customer Reviews
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