Business ProfileforBurndo.com

On 11/27/22 I purchased a Fitz and ***** Santa Claus Ceramic statue for $75.69 from dgewise.com, an online store advertising a variety of overstocked products at discounted prices. According to the shipping information, I was to receive the product within 20 days. On December 19, when I had not received the package, I emailed dgewise to question where it was. I had not been able to track the package using the tracking information the company had provided once it left *****, which by the way, I had not realized would be coming from *****. The email I received back was apologetic and explained how the package had been lost in the mail. The company asked if I would accept a second opportunity to receive the item if they were to resend it. Wanting the item as much as I did, and wanting to believe this was a legitimate company, I agreed. This time the tracking number allowed me to track the package to my town only to wait for days without delivery. I contacted ************************************** again and asked for my money back this time. This time the reply agreed to a 70% refund. We went back and forth via email with them trying to negotiate a small refund, until they asked to keep just $7. I told them I wanted a full refund. On February 2023, I received this message:"Dear customer,The order has been refunded. Please wait for the bank's notice.If you do not receive a refund within the specified time, pls contact usor contact the issuing bank, and we will solve it.Have a good time" Only problem is I'm still waiting for my money. It was never refunded. I have almost all of the email correspondences made between us. I became quite bold in calling them out as scammers and stealing my money. The negotiation of the refund made me a bit mad for I felt they were toying with me to have fun, knowing they had no intention to send any money back to me. I simply want my money refunded.