ComplaintsforMonster Tree Service of North DFW
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Complaint Details
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Initial Complaint
03/05/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Monster tree service quoted a price of $7150.00 to top 4 trees (without wood removal) When the work started, I was informed that the job could not done because of safety concerns. The salesman stated that an additional $8000.00 would be needed to complete the job. However, I hired another tree company to complete the job for $5000;00. Because I had to pay additional money to finish what Monster tree service started, I feel it not fair have to pay more cut four trees. More importantly, I am not a tree expert or an arborist and when Monster tree service quoted their price. I believe them. I have used Monster tree service three times in the pass and I had reason to believe this time would be different. Monster tree service is demanding that I pay them full price of $7150.00 for work they did not complete. Can you help me?
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.