Business ProfileforCertified Exteriors LLC

Referral from you website On 8/11/22 hired the company to install a entire double panel privacy wood fence with a right side metal fence with gate across the drive way from the alley. Obtained financing through a recommended affiliate with the company. Total price $12,600. + . *********** offer a warranty and guaranty workmanship and customer satisfaction on work perform. The fence was poorly and unprofessionally installed. Screws not bolted in correctly and sharp nails coming through wood, open spaces, section of wood not attached behind metal pole, wood support planks & bottom trim planks not stain, not level, metal poles cut and did not cap off. It was communicated that that the metal fence was to be install pass the water faucet. (This was to keep the kids from turning on the water) and all sections of the back wood fence to be replace. only 3 section was replace and one side left open. After much communication he agreed to install the fourth section of the wood fence to enclose the back yard, but not to extend the metal fence. They sent one guy out to complete the staining, replace some planks, nails and screws. He was in a hurry and did not complete the job. I notified him and ******* on 1/3 and sent pictures. He said would handle it himself on the following Wednesday. No show on Wed. He text on 1/25 and stated they were pulled out of town. I text **** again on 1/25, 2/7, 2/18, 2/27 and left message on phone requesting an update. Please advise. Unable to upload pictures from phone. I will send separate.