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Find a Location

Modern Acupuncture has 1 locations, listed below.

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    Business ProfileforModern Acupuncture

    Acupuncturist

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2924 Texas Sage Trl Ste 2924, Fort Worth, TX 76177-8209
    BBB File Opened:
    3/13/2022
    Years in Business:
    5
    Business Started:
    8/31/2018
    Business Management
    • Owner/Manager, Owner/Manager
    Contact Information

    Customer Contact

    • Owner/Manager, Owner/Manager

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/16/2022

    Complaint Type:
    Product Issues
    Status:
    Answered
    I have pain on my back in October 2021. I came get the acupuncture to relief the pain. Before I got the service. They want me to pay annual service fee for $384.00. I will get 8 service a month ( i don't remember exactly how may i will get but The fist acupuncture with Asian woman, she did very good Job. I came back the second time with different woman, I got pain on my body where ever she put the needle on my body. I request she took it off after 10 minutes. I left there since. When I signed the document. They did not tell me about monthly fee. Three months late i found out they charge on my credit card $299.00 each month. They never email me the received. I call the number ************ to complained . i left the message and they call me back explained to me that the employee worked there did not explain for the monthly charged so they will refund for me : November, December, January and February. Yes they did refund $299.00 but other 3 months they did not. The last time I call them 7 days ago they told me they will refund it but i did not receive the refund yet.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Minerva R

    1 star

    08/08/2023

    Horrible Company! I went to their clinic for lower back pain. I was offered the opportunity for a Glow treatment which is supposed to help your skin and reduce wrinkles. I agreed and it was the worst experience of my life. By the time the treatment was over, I felt sick. By the time I got home, I felt dizzy, lost my balance, had severe eye strain and started getting headaches. It's now been over 5 weeks since this treatment and I'm still suffering from severe headaches and brain fog. I spoke to the manager and only got excuses, no offers to even help with symptoms or treatment. Before Modern Acupuncture, I'd been to three acupuncturists out of the area. I never had any pain or problems with them. I went to Modern Acupuncture in ***** because I am new to this area and didn't know anyone. What a mistake! Now I am accumulating medical bills and I don't know if my life will ever be the same again. Be very careful. It's not worth it!

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