Business ProfileforRenowned Heating and Air

They installed an entirely new unit in our home 2 years ago in July. July 20th our compressor went out. We first contact our home warranty company who would not repair the compressor because it was still under manufacture warranty. We called Renowned since they had done the original install. They installed a new compressor on a Friday. Our ** never worked. We came home to a 90 degree house. I called them and they couldnt get anyone back out until Monday afternoon. We had another company come out Sunday & determined that the install was done improperly & the brand new compressor had already failed. Renowned had not changed the ** drier during install, nor do they flush the lines which causes bad sludge to ruin your system. Renowned came out Monday & said they were ordering a new compressor to be installed the following Tuesday because it was a bad compressor not faulty work. I asked for a phone call before they arrived on Tuesday. They didnt call me until they had supposedly done the repair. I arrived home to find out they had only replaced the ** drier hoping that would fix the issue rather than coming back with the 2nd compressor as promised. It failed and we had to wait longer for the promised compressor to arrive. When questioned during install about flushing the lines they said they dont do that. 3 days later the 2nd brand new compressor they installed failed again. We had 3 different companies come out to give us a quote to fix their bad workmanship. All 3 licensed companies determined they did a bad install and they caused irreparable damages to our entire unit which lead us to have to purchase an entirely new unit. We were displaced from our home a total of 19 days. This company stole $1400 from us with their poor workmanship plus thousands more with the hotels, new unit, etc that we had to pay for. Run & dont let them steal your money.