ComplaintsforSeven Day Appliances LLC
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Complaint Details
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Initial Complaint
06/26/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
On March ******* I purchased a washer and dryer from this business. It was delivered a few days later, after delivery the washer begins giving an Error code I immediately message the owner, a few weeks later after me calling and texting and messages on ******** he finally sent someone out, they couldnt fix it so they took the washer and left me a loaner, two weeks later I call to check on the washer, the loaner I thought about keeping but it was very scratched up and dingy in appearance, so he delivered the washer back to me on April *******. It washed a few loads then same original issue occurs the same code. And I have been trying to get a refund since April. He will say hes going to refund and come pick up his merchandise but to this day, nothing. $500/set and $150 delivery and set up chargeBusiness response
08/26/2024
Problem has been resolved a refund was given to the customer a while backCustomer response
08/26/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Regards,
*******************
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.