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Complaint Details
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Initial Complaint
06/03/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I took my car in for mass air flow sensor to be repaired I paid ****** soon as I left the check engine light came right back on not even 10 minutes later I took the vehicle back they checked it again and I pulled off again not even 10 minutes later the check engine light came on again they took my money but havent repaired my vehicle I asked them to contact the manager and they refused Im back up here again and my vehicle is still not repairedBusiness response
06/24/2024
As explained to the customer, we did issue a refund due to the fact that vehicle require further repair, and customer does not want to procced with repairs. we did not charge client for nor the parts or labor we have put into her vehicle
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Contact Information
8870 Camp Bowie West Blvd
Fort Worth, TX 76116
Business hours
Today,8:00 AM - 6:00 PM
MMonday | 8:00 AM - 6:00 PM |
---|---|
TTuesday | 8:00 AM - 6:00 PM |
WWednesday | 8:00 AM - 6:00 PM |
ThThursday | 8:00 AM - 6:00 PM |
FFriday | 8:00 AM - 6:00 PM |
SaSaturday | 8:00 AM - 6:00 PM |
SuSunday | Closed |
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.