Business ProfileforBatterys Plus

I purchased/ picked up on 05/17/23 (2) 31P batteries online and picked them up at Batteries Plus The 2 Batteries were for my emergency generator. After installing the new batteries and then operating the generator, it seemed like the batteries may have been low on charge, because the generator turned over a little slow. I then let the generator run for about a half hour to give the batteries a little more charge. We test operate the generator every 7 to 10 days, when I went to test run the generator again the same thing occurred, the generator started slow/hard. At this point got a CCA digital meter to test the CCAs, the CCAs should be at 950. They tested at 870 and 855. At this point I called the store and I was told that I had to bring in the batteries to them for them to test. (It was a good thing that I didn't turn in the old Traveller batteries. Which I tested and their CCAs were at 950 and 940.) (Thats why I always keep the old batteries for back up, just in case there is an issue with the new batteries. With an emergency generator you need to replace the batteries every 2/3 year even if the batteries are still working well!)When I brought them back to the store and explained to the ******************************* the General Manager of the store. (What I wrote above.) He said we don't trust digital meters and then tested the batteries with his analog tester and said the batteries were good. I told him I re-installed the old batteries and the generator fired right up.He told me to leave the batteries would re-charge them.When I went back to pick up the batteries, they told me that the batteries brought them were 2 years and that I didn't buy them there.I did purchase these batteries from this location, I purchased them for the company I work for *************** and we installed them into our clients generator and our client is the DEA.We do not need free batteries and we have never used or purchased this model battery before.