ComplaintsforWestwood Contractors, Inc.
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Complaint Details
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Initial Complaint
02/16/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
Westwood Contractors received my contact information through an unauthorized means, and has repeatedly sent me unsolicited emails requesting me to participate in their business dealings. I have repeatedly asked them to remove me from these mailings. Those requests have been acknowledged, but seemingly ignored, as I continue to receive these mailings.Business response
03/15/2022
I've just spoken with my internal team responsible for sending bid invitations to subcontractors & vendors for commercial construction projects. They have confirmed that *************************** and his associated email address ************************** have been deleted from our (Westwood Contractors, Inc.) internal database some time ago. It appears that the issue is the result of his name appearing and email being available in third party system called Building Connected (by AutoDesk) over which we have no control. He will need to contact Building Connected and/or AutoDesk directly to have his name and email removed from their system.
In addition, I have instructed my team to make sure that although his name and email may be visible in those third party systems, they should deselect him from any list IF that option exists within that third party system. If that option is not available from within the third party system, there is simply nothing we can do to avoid it.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.