Business ProfileforAirCo Air Conditioning, Heating and Plumbing

On January 14, 2022 Airco removed my old ac ducts and replaced with new ones. When the installation was complete, and they turned the unit on to test the air flow from each of the ducts small pieces of insulation started coming out of the vents. The technician said it was because they had gotten some insulation in the ducts while installing them and that after a few days it would all clear out. It got some better but fine white particle of dust continued to come from the vents so much so that a layer of white dust covered the furniture within a few days. This was also causing my wife some respiratory problems. I tried changing the air filter every 2 weeks but still the problem continued. We held out till August and called them back and by then an odor had developed coming from the vents. The technician opened the furnace and found wet insulation inside the coil. He vacuumed it out and cleaned the coil in place . He admitted again it was the companys fault for getting insulation inside the ducts. He also said the ducts would need to be cleaned out. So, I SCHEDULED IT TO BE DONE A FEW DAYS LATER. Again, the problem got better for a while, but the dust returned from the vents again and the smell came back. I called them again in September and they sent another tech who inspected the plenum and all the duct boots. He sealed a small place on the plenum and sprayed cleaner on the coils. After he came down from the attic, we found small and larger chunks of insulation that came from several of the vents which he had no answer for. It is now October 28 and I feel I have no recourse but to file a lawsuit to at least recoup the 915 dollars they charged for the first cleaning of the coil and the duct cleaning. This also has caused respiratory problems for me and my wife so that will probably be mentioned in any lawsuit filed.