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Customer ReviewsforAirCo Air Conditioning, Heating and Plumbing
71 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Julie A
5 stars07/10/2024
Excellent Service from all staff that was encountered.Assessed issue with HVAC and made repair efficiently and effectively.AirCo Air Conditioning, Heating and Plumbing Response
07/14/2024
Hey *****, your feedback gives us a warm fuzzy feeling! It's fantastic to know our team was able to resolve your HVAC issue in a timely and effective manner. We strive to provide efficient service that leaves our customers satisfied. Thanks for choosing **********************. Ready to help anytime you need us!Review from Michelle N
5 stars07/05/2024
The customer service was the best I r seen in a long time. Thorough follow up by text and always answered the phone if I had questions. The technicians ***************************** and *********************** were on time and worked hard in the 102 degree weather. I would definitely recommend Airco to friends and family.AirCo Air Conditioning, Heating and Plumbing Response
07/09/2024
We're overjoyed to hear about your positive experience, ********! Our team prides itself on delivering top-notch service even in challenging weather conditions. Your feedback about our responsiveness and dedication is heartening. We're grateful for your recommendation to friends and family. Thank you for choosing AirCo!Review from Robert R
5 stars06/28/2024
Ask for ****. Company is quick to schedule and all round great service.AirCo Air Conditioning, Heating and Plumbing Response
07/03/2024
Hey ******, we're over the moon to know you had a splendid experience with us at AirCo! Your recognition of our prompt scheduling and top-notch service truly made our day. Please don't hesitate to call us for any future heating, air conditioning, or plumbing needs. Cheers!Review from Terrance L
5 stars06/25/2024
AirCo came and provided emergency services in a timely and efficient manner. ***************************** did an excellent job pointing out what the issue was and how he went about repairing it.AirCo Air Conditioning, Heating and Plumbing Response
06/29/2024
We appreciate your positive feedback, ********! It's always great to hear that our team was able to provide efficient emergency services. We're pleased that our technician's expertise stood out to you and helped resolve your issue. We aim to keep up this level of service in the future.Review from Hank R
5 stars06/25/2024
***** did an excellent job. Thank you Air for helping me outAirCo Air Conditioning, Heating and Plumbing Response
06/29/2024
We're so pleased to hear about your positive experience, ****! It's wonderful to know that our team was able to assist you effectively. We strive to provide top-notch service and it's always rewarding when our customers recognize our efforts. We look forward to being there for you in the future for any of your air conditioning, heating, or plumbing needs. Your kind words are greatly appreciated!Review from Terrance W
5 stars06/21/2024
Encountered an issue with our HVAC, that has consistently perplexed me for YEARS...******************************* was, by far, one of the most effective resources to come out to service our systems. He expertly reviewed our issue, was proactive in troubleshooting & did an excellent job conveying options to resolve the issue.EXCELLENT Job, *********************************AirCo Air Conditioning, Heating and Plumbing Response
06/25/2024
Hey ********, we're overjoyed to hear about your positive experience with our technician. His expertise and proactive approach to troubleshooting is a testament to our commitment to quality service. Thanks for acknowledging our hard work. We're always here for your HVAC needs.Review from Athena B
1 star06/14/2024
I was having issues with one of my home units not cooling. On 06/10/24 a technician came to my home to diagnose. After inspecting my outside unit, the scare tactics began with high costs of repairs including possibly needing a new compressor $4650. The technician then proceeded up in the attic to begin diagnostic testing. He showed me a video of a small boulder of ice on the coil and told me I had a leak. More fear driven information was delivered starting with R22 @ $300 lbs stating that I would need 9-10 lbs. $1960 my unit holds 6, the coil would need to be replaced $4105. With new compressor $10,800 without compressor $6,065. The technician then began to deliver a sales pitch on a brand new unit $10,000 - $15,000. My intuition told me from the word go that I was being bamboozled, I am a woman and I've been trained to recognize fraud by my father and also working in the corporate world; with a variety of experience including HR/Training. I gave him a check for $85 for the service call and told him I would be getting other estimates and he quickly said save us for last with a possible new unit scheduled for sales pitch Friday, June 14. I let the unit thaw out over night and turned it on the next morning, it was blowing cool not hot like before.I had two (2) different companies come out. Both said you can't make a diagnosis when a unit is frozen like mine was, they both said they charge $80 lb for the same refrigerant, they both said there was no leak but all I needed was 3 lbs of R22 and the condenser needed to be cleaned. I made my decision and chose the most Godly man. For $390 I was up and running and now my home is ice cold like we like it. Both men said I was being taken advantage of for money and especially because I'm a woman! They both hoped I would report it. I called AirCo and told them don't bother with the Friday appointment and told them the outcome, told them to remove my account from their system. At the very least I want my $85 refunded. BBB nextReview from Kenneth R
5 stars06/13/2024
****** was very knowledgeable and friendly. Definitely the type of professional I would want to come again !!!AirCo Air Conditioning, Heating and Plumbing Response
06/17/2024
We're overjoyed to hear that our professional from AirCo left a lasting impression, *******! The fact that you'd want him to return for future services is the best compliment we could receive. We're incredibly proud of our team for consistently providing knowledgeable and friendly service. You can count on us for your heating, cooling, and plumbing needs anytime. Thank you for choosing AirCo!Review from Howard O
5 stars06/08/2024
Excellent service. Professional and good job of highlighting problems. Taking photos helped.AirCo Air Conditioning, Heating and Plumbing Response
06/14/2024
We're delighted to hear that you found our service to be exceptional, ******! It's our priority to ensure our clients understand the process, and we're glad the photos were beneficial. We can't wait to assist you with any future air conditioning, heating, or plumbing needs. Thanks for choosing AirCo!Review from Glenda R
5 stars06/08/2024
Showed up on time. Very professional and to the point. Took care of all issues and more. He did a great job.Thank you!!AirCo Air Conditioning, Heating and Plumbing Response
06/12/2024
Hi ******, it's fantastic to hear that our team was able to provide you with punctual and professional service. We appreciate your kind words about our dedication to resolving all issues thoroughly. We're always here to help with your air conditioning, heating, and plumbing needs. Thanks again!
Customer Review Rating
Average of 71 Customer Reviews
Contact Information
1900 Robotics Pl
Fort Worth, TX 76118-7128
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