Business ProfileforThe Phenix Credit Group, LLC

Hello:I was introduced to ********************* via a partner at my church who is a realtor and ****************** was paid by my wife and I to repair our credit scores for a home purchase. My wife credit wasnt that bad so he didnt have to do alot to get her in da mid to high 600's to purchase a home. My credit was not as easy. when I started my average credit score 510. today my scores are 508 520 and 601 after I spent $4835 over the duration of the process. Before we started the process, I stated to him that my credit history was really bad and can you repair it in a year. ****************** said he could repair it 6 months and you all will be ready to purchase. However, after all that and him saying what to do and not do, my credit score is still in da 500's. My wife and I went to Conns Furniture Store to pick out some new furniture because our current living room set was on its last leg. We got our money's worth out of it so we went to pick out new furniture. my wife was instantly approved. However, I was denied. Now all the money I spent on credit repair I should at least be able to get financed at a furniture store. I was very angry after this so I decided to not let this slide anymore and I want full refund for services he didnt do sfter he said basically he guarantee my score will increase. I want the refund so I can pay off some debt to upgrade my score. This also happened to two couples at my church going through him to improve their scores. I am sure they would say the same story as I am. And the partner at my church who introduced has now left that company because of the work environment. We have been getting crappy service from business and my wife anjd I are fed up. So this is why I am sending this report to you all to help us consumers get fair quality service.