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Find a Location

Affordable Dentures and Implants has 1 locations, listed below.

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    Business ProfileforAffordable Dentures and Implants

    Dental

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    4750 Bryant Irvin Rd Ste 802, Fort Worth, TX 76132
    BBB File Opened:
    8/22/2021
    Years in Business:
    7
    Business Started:
    1/1/2017
    Business Started Locally:
    1/1/2017
    Business Management
    • Ms. Rosie Olague, Manager
    Contact Information

    Customer Contact

    • Ms. Rosie Olague, Manager

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/16/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I had upper and lower snap on dentures made at this location and the final product was delivered to me on 2-4-2021 and came with a four year warranty. When the upper dentures were made they unfortunately had a new associate do the work and when attaching the metal brackets, she did not use spacers and this caused the dentures to become glued to the top of my mouth resulting in them having to cut the dentures from my mouth, this caused ***** and cuts to the upper part of my mouth. The fact they had to cut it out of my mouth caused big holes in the dentures and created weak spots and I have had problems with the fit and with them breaking. I have had them repaired multiple times *** asked multiple times for them to just remake the upper snap on denture. On may 9th I went in after the dentures broke again in the same spot and the new manager, ***** refused to honor the warranty, I told her I didn't have the money to replace them and wanted to see copies of the warranty, she told be to leave and I asked for my paper work before I would leave and she called the cops on me and had me trespassed. I have tried multiple times to get ahold of corporate to ask them what I should do and they have yet to inform me how to proceed. I went to another location to see about having the upper denture made and they told me the corporate office said I wasn't allowed to be seen at any of the offices. Every time I talk to ***** I try to be polite, I'll admit I was upset one time and was crying but I have never been rude or disrespectful. I honestly am at a loss on what to do.
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    Customer Reviews

    1 Customer Reviews

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    Most Recent Customer Review

    dan v

    1 star

    09/21/2023

    I spent 16K with them in 2021 only to have them break in less than a year, I received the final product on 07/22, this was their best package mind you, the ultimate fit with 8 implants, I returned in 07/23 when they broke and was told they now had better ones and would be s**** ins instead of snap ins. 12K more top and bottom. Once I paid everything changed, the doctor said they were still going to be snap ins, I was like I thought you said they were going to be s**** ins, and then the associates started referencing to them as the ultimate fit, I was no that's what I had.( I found out after seeking another dentist that the implants they put in in 2021 were poorly placed and most likely couldn't be used for s**** ins.) Probably why he changed his mind, It was like a bait and switch. I expressed my concerns on fitment and warranty since the temporaries didn't fit right and broke 3 times in one week. and that I wasn't happy since it had only been a yr and that if I had to come back in another year that I would hire an attorney. I was immediately asked to leave, and the dr. said he could no longer service me. I would avoid this place at all expense, they are dishonest, they left me hanging with a broken set of temporaries. I tried to call them, sent an email and left a message pleading with them to give me what I paid for with no response or replies.

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