Business ProfileforTrinity Ordnance
Current Alerts For This Business
BBB files indicate Trinity Ordinance has a pattern of complaints and customer reviews alleging they did not receive payment for their firearms Trinity Ordnance sold for them on consignment. Consumers also allege that they paid in advance for merchandise they have not received, and Trinity Ordinance has refused to issue a refund in a timely manner.
In March 2022, BBB submitted a written request to the company encouraging them to address their pattern of complaints. However, as of August 2023, BBB conducted a follow-up investigation and concluded the pattern of complaints previously noted remains.
As a result, BBB submitted an additional written request to the company seeking information including how they intend to address the pattern identified within consumer complaints and customer review data. BBB will update this profile with any additional information, including any business responses, when it is available.
Trinity Ordinance has not responded to BBB’s requests to address individual consumer complaints.
Consumers with outstanding concerns are still encouraged to file a complaint for BBB records but may also wish to contact legal counsel and/or the Texas Attorney General’s office: https://www.texasattorneygeneral.gov/consumer-protection
At-a-glance
Related Categories
Business Details
- Location of This Business
- 4224 Karen Lane, Fort Worth, TX 76179
- BBB File Opened:
- 3/24/2021
- Business Started Locally:
- 11/28/2012
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Business Management
- Mr. Richard Dennis, Owner
- Contact Information
Customer Contact
- Mr. Richard Dennis, Owner
Customer Complaints
9 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
11/03/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Customer Reviews
1 Customer Reviews
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Most Recent Customer Review
Ken V
06/28/2023
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