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ComplaintsforHNM Homes LLC
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
10/06/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Our home was built by ************************* custom homes/HNM homes, a subsidiary of ************************* custom homes. We moved in to our home in late January and starting in March during peak growing season the grass in front of our home started to die. the area continued to decline in growth throughout the month of April and May. We have requested this to be fixed by ************************* custom homes/HNM homes multiple times with the response saying it is not their problem. I am looking for a resolution to this issue as it is causing complaints from the ***Business response
10/19/2021
************************* Custom Homes received a complaint for a house located at *******************. that was not our complaint. HNM Homes is not a part of ************************* Custom Homes, **** They are their own company. They built and sold the home. I do believe that the complaint was taken care of and HNM Homes has sent ********** **** a letter and pictures of before and after. Please take this complaint off of ************************* Custom Homes account.
Thank you very much,
***************************
Business response
10/20/2021
Attached is our response and resolution
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.