Additional Information for Neuropathy & Pain Centers of Texas

On February 7, 2022, BBB contacted Neuropathy & Pain Centers of Texas regarding advertised claims on their website https://www.painreliefcenterstx.com.

Neuropathy & Pain Centers of Texas advertises:

“Let IV Nutritional Therapy Boost Your Immunity This Flu And Cold Season.”
“IV infusions feature unique combinations of vitamins and minerals used by our immune system to ward off diseases.”
“In addition to immune system support, IV infusions provide your organs, muscles, and other tissues with the nutrients they need to stay healthy. By optimizing whole body wellness, IV infusions help your body provide a stronger defense against invading germs that could otherwise cause infections and illnesses.”
“Can nutritional IV infusions help with chronic health problems? Nutritional IV infusions boost your immune system, increase energy, and improve overall well-being. They can improve symptoms of numerous health conditions, including Fibromyalgia, Difficulties sleeping, Chronic fatigue, Stress, Anxiety, Chronic Pain. Neuropathy and Pain Centers of Texas has helped many patients with conditions like these who experience a considerable improvement in their health.”

BBB Code of Advertising states claims relating to performance, energy savings, safety, efficacy, or results for a product or service should be based on recent and competent testing or other objective data.

BBB requested Neuropathy & Pain Centers of Texas to provide any evidence including but not limited to studies from recent and competent testing or other objective data about the efficacy of the combination of vitamins in their product as a whole and substantiate the advertised benefits. If substantiation cannot be provided, BBB requested, the business discontinue any statements that claim to benefit consumers with specific results.

Neuropathy & Pain Centers of Texas advertise customer testimonials.

BBB Code of Advertising states in general, advertising which uses testimonials or endorsements is likely to mislead or confuse if it is not genuine and does not actually represent the current opinion of the endorser. If a consumer’s experience represented in an advertisement is not the typical experience of those using the product or service unless the advertisement clearly and conspicuously discloses what the expected results will be.
BBB requested Neuropathy & Pain Centers of Texas provide documentation of the actual testimonial and substantiate the typical result from customers’ testimonials with competent and reliable scientific evidence to support such claims through the testimonials or discontinue advertising testimonials to address BBB’s concern.

Neuropathy & Pain Centers of Texas website advertises they offer therapeutic ultrasound and electrical stimulation stating therapeutic ultrasound can improve circulation and ease the pain. Furthermore, they advertise cavitation can speed up the natural healing process.

According to FDA (https://www.fda.gov/medical-devices/medical-device-regulatory-science-research-programs-conducted-osel/therapeutic-ultrasound-program-research-therapeutic-ultrasound-medical-devices) “Several gaps remain between the clinical use of therapeutic ultrasound technology and the development and characterization of the testing needed to assess clinical safety. Appropriate testing methods that cut across these clinical applications are needed to stimulate innovation and safe adoption of this technology.”

Neuropathy & Pain Centers of Texas also advertise they offer “LadyLift- a non-ablative laser treatment that revitalizes your vulvar area. This treatment gently heats the deeper layers of vulvar tissue to stimulate collagen renewal. LadyLift increases skin firmness, reduces vaginal laxity, improves lubrication, and can even help with stress urinary incontinence.”

BBB Code of Advertising states claims relating to performance, energy savings, safety, efficacy, or results for a product or service should be based on recent and competent testing or other objective data.

BBB requested Neuropathy & Pain Centers of Texas to provide any evidence including but not limited to studies from recent and competent testing or other objective data about the efficacy of the devices used and FDA approval for these devices or discontinue the advertisements to address BBB’s concern.

Neuropathy & Pain Centers of Texas also advertise they offer Sound wave therapy (extracorporeal shockwave therapy or ESWT).
BBB discovered ESWT is not FDA approved.

Neuropathy & Pain Centers of Texas website also advertises they offer trigger point injections to overcome chronic headaches.

BBB Code of Advertising states claims relating to performance, energy savings, safety, efficacy, or results for a product or service should be based on recent and competent testing or other objective data.

BBB found there is a lack of objective efficacy results for trigger point injections.

BBB requested the business provide recent and competent evidence from reliable sources to substantiate advertised claims sound wave therapy can help with men’s health problems or discontinue the advertised claims.

BBB also requested the business provide recent and competent evidence from reliable sources to substantiate the advertised claims for trigger point injections. BBB requested if substantiation and competent evidence from reliable sources cannot be provided to discontinue the advertised claims.

As of March 11, 2022, Neuropathy & Pain Centers of Texas failed to provide a written response to BBB's inquiry.