ComplaintsforParking Badge
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
03/02/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I moved into Spanish court apartments oin July 2021. After only two days my car was towed ! I had it registered with the apartment ! I had my parking sticker on! I was told because it was backed in! The towing company told me it is posted everywhere! There is not one sign ! A few months later I return home after staying the night at my daughters my car had been towed once again! It was registered with the apartment complex and parking garage!!! They claimed no sticker! I put the sticker on my car the day I moved in and never removed!! I did not have the financial means to even go get my car out of impound! I had to walk for two months! I was going to try to pick up with my income tax I knew my sticker was on the car! There was no reason for it to be towed! But the apartment complex and parking badge are in partnership ! The complex profits when their residents cars are towed!! Then just last week I had to rent a car to go try to get my car back only to find out they had auctioned my car off! I had the rental 10 days I woke up the 7 th day and it was towed!! Visitors have to register and pay $3;50 to park for 24 hours! I had tegistered the rental every night even staying in the car for over two hours to get the registration to go through! I took a screen shot every night! I took it to the office!! They did not car!! Residents have no choice even if they are not at fault !! No one has the financial resources to take parking Badge to Court!! They just pay the $316 to get car back !! I have lived here only 3 months had 3 cars towed!! They are lining there pockets on their own residents !! This practice should not be legal! Even if you follow the rules do everything correctly!! They still tow your car! The town truck only comes in the early morning hours 1 or 3 am I am sure so no one can correct them ! Please please investigate this company ! Many of these residents are in state housing assistance ! I only have a computer of my rental Car receipt! I lost a 2009 *******
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.