ComplaintsforKidsCare Home Health
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Complaint Details
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Initial Complaint
11/10/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I am paying out of pocket for speech services for my son. I was told it is $105.90 a session. We had three visits. I called November 6th, 2023 and paid for the three visits. I get a call on November 8th, 2023 that my sons session will be put on pause due to no payment. I told them I paid via phone and received a receipt. They then said I owe $378. I asked for the break down and was told only a supervisor can give me that information. I called twice trying to speak to a supervisor to get that information. I was told they arent available and they will call back.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.