ComplaintsforInk Pit Tattoo
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
07/12/2023
- Complaint Type:
- Product Issues
- Status:
- Answered
Went to this business on April 11th, 2023. I got multiple ear piercings done with them and I paid $127.43. I trusted them that they would do the job well. About a few weeks passed and I returned to the business on April 24th, 2023 as one of the piercings was abnormally swelling and the piercing was cutting into my ear. I was told that they just needed to change out the piercing and things would be ok. They charged me $14 to do this. After this I gave it a bit more time but all my other piercings I had done with them started having issues as well. Constant redness, swelling, scarring and multiple bumps and a start of an infection. I returned to see if there was anything they could do to rectify the situation or help me out and I was assured things were fine and to give it more time. I ended up going to a different piercing shop and they told me that all of the piercings were done incorrectly and had so many issues. I would have to take out all the piercings, wait a sufficient amount of time to let it heal up a bit and then start all over again. I wanted to go back to ****** in order to discuss this with them and see if we could come to a resolution but they have since closed down. I am unable to get a hold of them and resolve any issues. I would like to get a refund as I have tried multiple times now.Business response
07/22/2023
This company is closed and has been closed since April. There will be no refund! Not to mention it's been 3.5 months, and the report is just now being made? If there was truly a problem we would have heard about long before we closed our door. Case closed! I will not be responding any further. Thank you.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.