ComplaintsforCoyote Drive-In
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Complaint Details
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Initial Complaint
01/11/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On Nov 8th, I went to the Coyote Drive-In. I spent $8 admission and $11 at the snack bar. I parked my Mustang on the second row, on the far left. There were not any cars to the left on multiple rows, and no cars in front of **** had the top down on my Mustang, which is very low to the ground, and a security person came over and asked me to turn off my headlights. He was upsetting my dog so I let him know this and asked him to step back from my car. I then assured him that I didn't have on my headlights and demonstrated to him. I also showed him how my car has keyless entry, and starts by my pushing of a button, so I had no control of a small light on the bottom of the front of the car that was apparently on. I explained that I had been to the facility 50 times and I never had this issue before. He then asked to provide me with a bag and tape to cover up the lights. I told him that I was unable to do that but he was welcome to do it for me. (I have a disability involving my back and knees and would not be able to squat down or bend over to do that.) He said that he couldn't and that I had to do it myself. I told him that wouldn't be happening.The next security person who came over was so loud in his speech to me, the people in the closest car a couple of spaces over started speaking out in protest. He also requested that I get out of my car to put on the bags with tape or my only other option was to leave. After some argument that I couldn't do that, he turned his walkie talkie up loud enough for many rows to hear it saying that if I didn't leave that the police would be called. It was very embarrassing. I already told the young man that I wasn't in a mood to be hassled in the nature that I was, there were no cars in front of me, and the small lights shouldn't matter. (I am a high school principal of two campuses and was just trying to relax after a very stressful COVID driven week.)I then agreed to leave and asked for a refund. I was told no refund. I left.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.