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Find a Location

Auto First has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Auto First

      8017 Boulevard 26 Fort Worth, TX 76180-7155

    Business ProfileforAuto First

    Used Car Dealers

    At-a-glance

    Customer Reviews

    2.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    8017 Boulevard 26, Fort Worth, TX 76180-7155
    BBB File Opened:
    5/9/2018
    Years in Business:
    24
    Business Started:
    2/10/2000
    Business Started Locally:
    2/10/2000
    Business Management
    • Mr. Shawn Muller
    Contact Information

    Principal

    • Mr. Shawn Muller

    Customer Contact

    • Mr. Shawn Muller

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/01/2023

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Unanswered
    I purchased a vehicle from Auto first, before I purchased the car the tire sensor light was on, the seat made a noise, no auto manual with the car. I told the salesman ***** that I don't want to buy a car with no manual and a k*** was missing on the information panel. ***** another salesman said it's a luxury. I told them I don't want to purchase a car without a manual, ***** and ***** said they would get me a manual, fix the tire sensor, get me a k*** He said he was a man of his word. When I asked about another car they said ***** this is a good car kept on insisting that it was a good car. Ok I went back the next day the tire message was off and the seat didn't make the noise. After I purchased the car got home lock my car and found out the key they gave me didn't unlock the door so I was locked out my car for a day. Next morning ***** came and used a ***** they use to unlock my door. He called ***** which called the owner *********************** and he said he'll buy a remote but I have to pay half of the cost. The tire sensor came back on and 3 times I put air in the tire that ***** said he fixed. I took it to a tire company and they said it couldn't be fixed cause those are profile tires and rims. I had to buy a set of tires and rims which cost ****. I feel I was taken advantage of. They both lied about the car. Now since I had it there is noise under seem like the back end coming apart. They was not honest with me at all. When I called about the manual he kept saying it hadn't come and when I asked did he order it he stop responding to my text. Not honest and truthful salesman.

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    The O

    5 stars

    02/25/2024

    This site is garbage. Will let you post whatever lies the customer dreams up

    Local BBB

    BBB serving the Heart of Texas

    BBB Reports On

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