ComplaintsforDFW Auto Source
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Complaint Details
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Initial Complaint
05/01/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
DFW Auto Source promises customers who conduct themselves in a professional manner and do not cause issues that they will receive their deposit back in full when terminating the relationship, however, this could not be further from the truth as DFW Auto Source stole $2000.00 from me and several other people. I terminated my relationship in DEC/2022, followed all the rules, never caused a single issue, and was promised the return of my deposit by (*********************/DFW AUTO SOURCE) at the time of termination. Around the time when the deposit was supposed to be returned, I got an email from dealerslicense.net stating *********************/DFW AUTO SOURCE were stealing peoples deposits and if I choose to continue to do business with them, it would be at my own risk.At that time I informed DealersLicense.net that I had already terminated my relationship with *********************/DFW AUTO SOURCE, and I asked if DealersLicense.net was going to make this right, since it was DealersLicense.net who promises REFUNDABLE DEPOSIT in their contract and their answer was We called you to be nice, we didnt have to say anything but lets give it time. Please copy us on all future communication between you and *********************/DFW AUTO SOURCE. I sent a total of 2 emails to *********************/DFW AUTO SOURCE before ending communication and sent a follow up email to dealerslicense.net, letting them know that I not only fault *********************/DFW AUTO SOURCE, but I also fault DealersLicense.net because I would not have been scammed by *********************/DFW AUTO SOURCE if DealersLicense.net had not promoted him as a reputable vendor.********************* has not responded to date. You should not trust him or dealerslicense.net.Initial Complaint
04/28/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
The dealer has a service that they sign you up under theyre name so you can buy cars on dealer actions only I cancel the service on December and they have a 90 day Deposit refund policy but its Almost 6 months and the owner of the deale just keep saying that The check its been mail it to me Its a **** dllrs deposit,but now he dont answer my email,txt or callInitial Complaint
12/09/2021
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Resolved
I believe that I have been a victim of title jumping in an automobile sale.Customer response
12/13/2021
Complaint was resolved. The owner called me yesterday and we walked through my issue. He was also very pleasant and forthcoming.
Thanks for your help!
***** Lagace
Regards,
***************************
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Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.