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ComplaintsforAquatic Spot Adventures
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
05/14/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Ordered a hot tub that I never receivedInitial Complaint
04/24/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I made this purchase online 3/17/24 and my account was drafted immediately. I have never received any further contact. I have made multiple attempts to contact the business by online chat, email and phone calls with zero success. I have no other means of reaching them to resolve this matter. I have attached the screen shot of the online purchase confirmation and order number. When I use the websites online order status search it returns a message saying the order is not found.Initial Complaint
04/16/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I placed an online order on April 3, 2024 for a kayak(Item Name: Lifetime Envoy 106 ************, Sunset Fusion - *****). I've never received the order, nor have I been able to contact the business through phone or email. I did receive a *** tracking number( 1Z90A10R0362469320) stating that the order had been delivered, however, it never arrived at my residence.Initial Complaint
04/10/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Took $199.99 out of my account and never received item.Initial Complaint
04/09/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I purchased a kayak through Aquatic Spots website. They emailed me an order number. I tried contacting them via email, their website chat and their phone number. I don't get a response with email nor chat and when I call the number it always says "user busy". Now my emails won't go through.
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BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
5 total complaints in the last 3 years.
5 complaints closed in the last 12 months.