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Find a Location

Grape Creek Vineyards has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Grape Creek Vineyards

      223 E Main St Fredericksbrg, TX 78624-4114

    • Grape Creek Vineyards

      101 W 7th St Georgetown, TX 78626-5702

    • Grape Creek Vineyards

      10587 E Us Highway 290 Fredericksbrg, TX 78624-7587

    Business ProfileforGrape Creek Vineyards

    Wineries
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Grape Creek Vineyards has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Grape Creek Vineyards

        223 E Main St Fredericksbrg, TX 78624-4114

      • Grape Creek Vineyards

        101 W 7th St Georgetown, TX 78626-5702

      • Grape Creek Vineyards

        10587 E Us Highway 290 Fredericksbrg, TX 78624-7587

      Location of This Business
      223 E Main St, Fredericksbrg, TX 78624-4114
      BBB File Opened:
      1/19/2017
      Years in Business:
      24
      Business Started:
      2/17/2000
      Business Management
      • Mr. Brian Heath, Owner
      Contact Information

      Principal

      • Mr. Brian Heath, Owner

      Customer Contact

      • Mr. Brian Heath, Owner

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/20/2023

      Complaint Type:
      Delivery Issues
      Status:
      Answered
      Ordered 24 bottles of wine from business on July 13. I received notification of shipping on the same day with expected delivery on July 14 via ****** I received email notification a delivery attempt was made on July 14, but none was made. I received another email notification a second delivery attempt was made on July 15, but again none was made. I contacted ***** customer service and was told the package hadnt been shipped as Grape Creek does not ship Friday- Sunday and the package would be delivered Monday July 17. Waited all day Monday only to receive another email notification that delivery would be rescheduled to Tuesday, July 18. I received another email notification a delivery attempt was made on July 18, but none was made. I contacted Grape Creek and was told to again contact ****** I contacted ***** and spoke to 4 different people who provided excuses from the driver couldnt enter the building, to these notifications are system issues, and finally that delivery was simply delayed. I received email notification a delivery attempt was made on July 19, but none was made. I again called ***** per Grape Creek and was told that I would need to call both companies at 8am July 20 to get a resolution. Im getting the runaround and this needs to be fixed. Either deliver the wine or refund my money.
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Sabrina R

      1 star

      06/24/2024

      This company is racist! My family and I tried to get in, June 23rd 2024, for my husbands 40th birthday and we were turned down by the man at the gate. We were four grown adults Hispanic couples and they told us that we couldnt get in because of our party size. We were a party of eight. We told the man at the gate that one couple wouldnt go in, dropping our party size down to the acceptable limit and they still didnt let us in. The man at the gate told us it was the managers decision. I have been to this vineyard before with white friends and have never had a problem. This was embarrassing and unacceptable.

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