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Find a Location

Mesha Michelle Beauty Brands has 1 locations, listed below.

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    Business ProfileforMesha Michelle Beauty Brands

    Beauty

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    11900 Research Rd Apt 3414, Frisco, TX 75033-3699
    BBB File Opened:
    8/28/2023
    Contact Information

    Customer Contact

    • Complaint Handler
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/28/2023

    Complaint Type:
    Delivery Issues
    Status:
    Unanswered
    On 7/2/23 I ordered 2 units during a 4th of July sale. I wrote the merchant multiple times regarding the order as I saw that it was getting close to my sisters wedding date, and I still had not received the order. There was no response from the merchant via email, or contact information that is provided on the website. Finally on 8/23 I received the wig shipment to find that it was completely not as advertised. Wig was thin, colored completely wrong, and not even customized. I immediately tried again to reach out to the merchant, in case as well if I received the wrong order. I have had no response, and in fact am very disappointed at the lack of customer service. Now my sister wedding is coming up and I don't have a wig I purchased. This is not fair to someone who works hard for their money. I believe I was scammed completely.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Matt K

    1 star

    08/29/2023

    Title: Deceptive Advertising Alert: Mesha Michelle Beauty Brands My recent experience with Mesha Michelle Beauty Brands has left me extremely dissatisfied and frustrated. The wig I purchased from them was a far cry from what was showcased in their advertisements. The advertised wig boasted luxurious curls and impeccable volume, yet what I received was a limp, lifeless wig that hardly resembled the product I thought I was buying.This blatant false advertising not only disappoints customers like me but also erodes trust in the brand. As a consumer, I rely on accurate representations of products before making a purchase decision. Mesha Michelle Beauty Brands has let me down by failing to deliver on their promises.This situation is not only a matter of business ethics but also a violation of both national and ***** state laws. The ************************ (FTC) stipulates that advertisements must be truthful and not misleading, a principle clearly breached in this case. Moreover, the Deceptive Trade Practices-Consumer Protection Act (DTPA) in ***** strictly prohibits false, misleading, and deceptive advertising, emphasizing the rights of consumers to challenge such practices.To Mesha Michelle Beauty Brands, I urge you to rectify this situation promptly. Either provide customers with the product that was accurately advertised or offer a full refund to restore a semblance of trust and integrity. As customers, we deserve honesty and transparency. Let my experience be a warning to both Mesha Michelle Beauty Brands and potential buyers: deceptive advertising is unacceptable and has legal consequences.

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