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Grewal Family Chiropractic has 1 locations, listed below.

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    Business ProfileforGrewal Family Chiropractic

    Family Services

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    279 Main St Ste 126, Frisco, TX 75036-4307
    BBB File Opened:
    8/30/2023
    Business Management
    • Dr. Jay Grewal
    Contact Information

    Customer Contact

    • Dr. Jay Grewal
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/30/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I went to this office for a consult. It included **rays and a sit down with the Dr. *** second day I came in after the **rays and they had me watch an hour long video on chiro therapy. *** video felt like a sales pitch. Afterwards, Dr. ** Grewal came into the room and discussed my **rays with me. He stressed how my condition was very bad and we needed to get started as soon as possible. After repeatedly asking about the costs, he finally told me 5 months would cost me $5,630.00 to correct. I asked to think it over over night, and he said there was another option, Care credit. He asked if I wanted to do a scan to see if I would qualify and I told him yes. *** receptionist came in with my paperwork and entered in my info. When she got to the portion of monthly income, I told her that I only make ***** a month. She stated to include all monthly income, even side money. So I told her about my rental property and that my total monthly would be $ *****. She said that it was a one shot thing and that the income needed to be higher just to secure a spot in qualifying for it. She asked if she could say I make **** a month, instead, I hesitantly nodded and immediately I was approved and that it would be $440 a month. I told her I didnt want to do Care Credit and that Id like to think it over for the night. ********** came in and also started pushing the issue. I told them yet again that Id like to think it over and the He said what they would do is go ahead and document that it got approved, they would give me time to think it over and come back the next day with my decision. I asked if he understood that I didnt want to make any financial move until I thought it over and he said yes. I remembered I had a Care Credit account in the past and that I still had my log in for my account and when I logged in today, I noticed that they approved and proceed the amount for services without my permission or written consent at all. I added additional details about what took place.
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