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Find a Location

Frisco Fresh Market has 1 locations, listed below.

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    Business ProfileforFrisco Fresh Market

    Farmers Market

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    9215 John W Elliott Dr, Frisco, TX 75033-3668
    BBB File Opened:
    11/2/2020
    Contact Information

    Customer Contact

    • Complaint Handler

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/23/2023

    Complaint Type:
    Customer Service Issues
    Status:
    Unanswered
    I'm writing to express my disappointment with Frisco Fresh Market's handling of an incident involving false allegations by a new vendor, *************. I've been with Frisco Fresh Market for 3 years and had a positive relationship with management and vendors.However, the recent situation with ************* has raised concerns about the fairness and professionalism of Frisco Fresh Market's management. ************* accused my business, ******* and *** of harassment and price gouging without providing evidence. I've never interacted with them negatively.I reached out via email on April 15 to address the false allegations and other tenant issues. Despite follow-**** the management has not communicated or shown interest in resolving the matter, affecting my business.What's disappointing is that Frisco Fresh Market chose not to renew my lease based solely on *************'s unverified claims. No investigation or consideration of my tenure occurred. The management failed to provide a fair assessment.I value fair treatment and communication. Frisco Fresh Market's actions contradict these principles. I request the Better Business Bureau's intervention to address my concerns.I'm committed to a fair resolution and appreciate your assistance.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Silvia W

    1 star

    05/01/2024

    We are a **************** that applied to become one of their vendors.We provided multiple samples and one of them was Paella Valenciana, among many others.We have done over 100 catering in the ****** area and over 300 in the ***** area, before relocating to *****, never having one complain or someone falling ill.We coocked the meals the same day, just an hour from giving the samples, and it was done and given from a Paella.made for 20 people.Frisco Fresh Market, sent us an email stating that our food did not meet their quality standards. Only one person tasted the paella which contains seafood, and they made a claim that our food made people ill, how can that be when we coocked for one taster, which should never be one should be multiple tasters as one person liking in food or taste is not the same as others, over 20 people ate the same paella and not one fell ill or sick.We have very ****** way of cooking our food with the highest quality of products and sanitary procees of handleling the food we prepare.We applied to Frisco Fresh Market do to most of our clients suggested that we be there so they can get our food more frequently and at individual plates.If someone is allergic to seafood, they should not taste it or sample it, the plates where delivered within 10 minutes of being coocked, if they left seafood out in the sun direct, not only seafood will go bad, but most plates also will get bad taste or quality.We are making this complain based on bias on their part, discrimination and a very unethical way of conducting business on their part.If needed we can provide testimony of the people from the event that ate the same paella, pictures. And copy of the email sent to us from Frisco Fresh Market.

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