Customer ReviewsforCarTitles.com

Paid for the service to prepare all of the documents for a bonded title. What was received did not contain any of the needed paperwork other than a checklist and one or two (blank) of the many needed forms with instructions for me to do all the leg work. This was not even close to what they advertise. I suspect there's a ton of other poor reviews that have been sanitized. Do not waste your money with this company. If you need a bonded title, simply visit your state's DMV site as I ultimately did. They will provide the same checklist this company provided, but at no cost.

Yes, this customer is correct. If you wish to obtain a bonded title you may prepare the process yourself with the DMV. Our service is for document preparation, and many clients with busy schedules consider this a convenience of their time, and you can save some money by doing it yourself.

The company has finally acknowledged the service I paid for is a service to prepare ALL of the documents and provide the needed information and steps to file for a bonded title. HOWEVER, 1) ALL needed forms were NOT provided and in fact the most important one was not (IL application for title). Additionally the information provided to file said application (electronically) is not allowed for a bonded title and in fact the needed paper form was neither included nor filled out. 2) The information for the title fee amount was incorrect and was from many many years ago (they stated it was $95 when in fact the fee is $155).

The real issue for me is normally when a company screws up, they will make some accommodation, offer a refund, maybe apologize for it and offer to make it right (I personally own two consumer facing businesses). This company did none of the above. Instead, after I stopped payment on my credit card, they made veiled threats by going as far as hiring a private investigative company to investigate me. Included in the report from the investigative firm were what they believed would be personally embarrassing information on me in an attempt to intimidate me. If you require verification of this I will forward the documentation. This company is bad news!

Geez, this is a lot of time spent over $150. We did offer a refund. This is documented. The customer declined. There is a great deal of false information in the comments from this person with "two businesses that he owns". The client has made this a big deal over $150 that he already got back, and we see no need to make this guys life more complicated in this public forum. For readers, sorry we could not be more entertaining with more drama!

The representative will tell you that your ordering a bonded title. Read the fine print, you are paying for basic paperwork and the Name of a bonding company. You will then have to pay the bond company as well. So save yourself $160.00 search for bond company in your area and deal directly with them.

Yes, the client **** ********* from NY is correct, that you should actually read the description of what you are ordering. It is very clear on the website in BOLD print what is being offered. Please do NOT place an order if you do not care to even read what you are requesting. The client admitted to us in writing via email: "You're are right I didn't read the fine print . I was foolish ..." (Mon, 3 Jan 2022 at 10:15 AM) but we even tried to work with the customer to fix their problem. The customer then signed a false statement with their bank claiming that they never placed the order, that their credit card must have been stolen. trying to get their payment returned. When the bank saw through the lie and refused the customer claim, the customer was mad that we did not let them get away with a fraudulent money transfer. So their only revenge for being foolish is to blame someone else. Legal action is reserved for damages. Complete documents of their credit card fraud attempt are on file, including bank statements that their account was overdrawn and that the charge was placed from their job. We worked hard on preparing proper documents for this customer. We also had to spend another 4 hours tracking down evidence for the bank to prove that the customer was trying to pull a fast one on them.

Great customer service and very friendly! Thank you so much for your help with my problem.

We are glad to help, we understand how difficult it is dealing with the DMV. Thanks for letting us be of assistance.