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ComplaintsforCycle Concepts
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Complaint Details
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Initial Complaint
07/27/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Motorcycle brought in for repairs. Paid $1500 in advance for parts. No repair, no bike and will not return calls, money or Motorcycle.Initial Complaint
11/18/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I originally purchased a battery from Cycle Concepts on 2-14-2022. This battery came with a 1 year warranty and worked well for a little bit. On 10/6/2022 I returned the battery back to **** (owner of Cycle Concepts) at his personal house, as his shop has since closed down. **** agreed that the battery was bad and wouldn't even start some of his smaller bikes he had at the house. He was supposed to have submitted the battery for warranty replacement as it's still within the 1 year timeframe. I haven't been able to get ahold of **** since October 29th now. His voicemail is always full and text messages receive no response back. I have purchased a battery from Harley ******** yesterday as I have been paying insurance payments on my motorcycle for months now and been unable to ride. I would like to get my $212.12 back for the battery purchased through Cycle Concepts as I no longer have the battery or the one replaced by warranty and had to purchase another.
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Contact Information
Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.