Additional Information for Flycheapestonline.com

• TheTravelMakers.us
• The Travel Makers
• PCM Travels US LLC
• The Fare Masters

• Mr. Austin White, Complaint Contact
• Mr. Dmitriy Lvovich Rozin, Managing Member
• Mr. Apul Mittal, Managing Member

Principal

• Mr. Austin White, Complaint Contact

Customer Contact

• Mr. Austin White, Complaint Contact
• Mr. Dmitriy Lvovich Rozin, Managing Member
• Mr. Apul Mittal, Managing Member

• CAN
• USA

• Credit Card
• Debit Card
• ACH
• Amazon Payments
• American Express
• Apple Pay
• Discover
• MasterCard
• PayPal
• Visa
• Zelle

• t PCM Travels, we strive to provide our customers with clear and transparent policies regarding refunds and exchanges. Our policies are designed to ensure fairness and clarity for all parties involved. Please read the following carefully:

  1. Service Fees:

  • All service fees and charges applied by PCM Travels are non-refundable. These fees cover administrative costs and other services provided during the booking process.

  2. Airline Ticket Costs:

  • The refundability of airline ticket costs is subject to the fare rules set by the airline. Each airline has its own policies regarding cancellations, refunds, and changes. It is essential for customers to review and understand these fare rules at the time of booking.

  3. Exchange and Changes in Booking:

  • Any changes to bookings, including flight date, time, or destination, are subject to the airline’s charges and policies. PCM Travels will facilitate the process, but customers are responsible for any additional costs incurred due to changes.
  • PCM Travels applies a service fee for processing changes to bookings. This fee is determined by the ticket cost and the complexity of the change.

  4. Refund Process:

  • Refunds, if applicable, will be processed according to the airline’s fare rules and policies.
  • PCM Travels will initiate the refund process once the airline confirms eligibility. The time frame for receiving a refund varies by airline and may take several weeks.
  • Service fees charged by PCM Travels during the booking process are non-refundable.

  5. Non-Refundable Tickets:

  • Some tickets may be non-refundable as per the airline’s fare rules. In such cases, customers may not be eligible for a refund of the ticket cost but might be able to use the ticket value for future travel with the same airline, subject to the airline’s policies.

  6. Contact Information:

  • For any questions or assistance regarding refunds and exchanges, customers can contact our customer service team at:
    • Phone: (720) 862-8549
    • Email: [email protected]

  Important Note:

  • Customers are encouraged to thoroughly review the terms and conditions of their tickets at the time of booking to understand any restrictions or penalties associated with changes or cancellations.
  • PCM Travels is committed to assisting customers throughout the refund and exchange process but is bound by the policies set by the airlines and other service providers.

  Thank you for choosing PCM Travels. We appreciate your understanding and cooperation.