Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Medallion Pools Of Texas has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer ReviewsforMedallion Pools Of Texas

    Pool Contractors
    View Business profile
    View Business profileBBB accredited business

    Star rating
    10 word minimum.

    You can use up to 2000 characters

    Provide Your Information to Leave a Review

    Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

    All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

    This is automatically determined using your first name and first initial of your last name.
    How would you like to confirm your review?
    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    Verify your phone number

    Enter the 6 digit code sent to the phone number ending in undefined

    If you have not received a code within 2 minutes, you can re-send it.

    26 Customer Reviews

    Sort By
    • Date
    • Highest Rating
    • Lowest Rating
    • Review from Kevin F

      5 stars

      06/20/2024

      ****************** and the Medallion Team have been a joy to work with on our pool project. All the promises that were made by ***** before we hired Medallion were kept by him and his team throughout the entire project. ***** was involved with our pool project from start to finish and his communication throughout the entire process was truly exceptional - something that is often lacking when dealing with contractors for any home related project. We would receive an email nearly every morning from ***** laying out what was happening that day as well as any delays. We were never left in the dark. I also want to commend the team for finishing strong and on time. Despite have a very busy schedule, we never felt like Medallion lost focus on completing everything as promised. We strongly recommend *****, ****** and Medallion Pools!

      Medallion Pools Of Texas Response

      06/24/2024

      Thanks *****! Thank you for your business we appreciate you guys. Enjoy your new backyard getaway.
    • Review from Daryl H

      5 stars

      05/29/2024

      We hired ***** and Medallion in 2012 to build our pool. We had a great experience then, so when we wanted to remodel the pool we didn't think twice to have ***** do the job. The pool is absolutely perfect. I'm not sure how many owners show up to the job sight at every stage of the build or remodel but that is what you get with ***** and Medallion. We highly recommend ***** and Medallion to anyone looking to build or remodel their pool.

      Medallion Pools Of Texas Response

      05/30/2024

      Thanks *****! Enjoy the new pool look. We appreciate you guys and thank you for your business.
    • Review from Erin M

      5 stars

      02/06/2024

      We had such a great experience with Medallion Pools. ***** saw our vision for creating a wonderful outdoor living experience and delivered on that promise. ***** was very communicative and responsive to every question we had. He did a great job managing his teams and setting our expectations. Prior to talking with Medallion Pools we spoke with two other companies and Medallion earned our trust right away, and they were the most reasonable with pricing as well. I would recommend Medallion Pools to any of our friends and/or family looking to do a backyard renovation.

      Medallion Pools Of Texas Response

      02/07/2024

      Thanks ****! Was a pleasure working with you guys. Enjoy your new backyard getaway. We appreciate you guys and thank you for your business.
    • Review from Harsh P

      5 stars

      12/09/2023

      I completed my pool build with Medallion in September. I am glad I went with Medallion for my pool build. I spoke to 3 pool builders to get different quotes and opinions. After speaking to *****, I quickly made my decision to select his company. ***** has decades of experience with pool build. It definitely showed during the pool build. A lot of the suggestion ***** made about the design of the pool are now our favorite parts of the pool. I was a little hesitant at the time but ***** understood the full vision. The communication was next level for me. I knew what was going on everyday and ***** and ****** came on site every day at the start of the day to walk me through what was going on. He would stop by at the end of the day to make sure the work was done properly. They replied to any questions I had within minutes of me sending them an email. Contractors used by Medallion do quality work. I would call out the contractors that did the pool tiles and wall. They did an amazing job at the joints and it looks very clean. There was something going on pretty much everyday. ***** lined up contractors in advance so the build can continue to move. We didn't have many days without something going on. ***** promised 90 days for dig to fill. We finished in 81 days. ***** and ****** have been very friendly about post build support as well. I reach out to him for any questions I may have and they are more then happy to answer. I would recommend Medallion for anyone looking to build a pool. A lot of companies can learn from Medallion on how to complete a project on time and how to communicate about the project with customers. They were truly exceptional. We love our pool and looking forward to summer time again to enjoy it everyday.

      Medallion Pools Of Texas Response

      12/11/2023

      Thanks *****, was a pleasure working with you guys. Enjoy your new backyard getaway! Thank you for your business we appreciate you guys.
    • Review from Stephen F

      5 stars

      08/07/2023

      Had a really good experience with Medallion Pools. ***** was great to work with, understood our vision, and was able to get ** into a design that we loved. Most importantly, we were able to do our pool, spa, and patio cover all within budget. We were under budget enough, compared to the big competitors, that we were able to add upgrades such as a kitchen and in-floor cleaning, and still had room to spare.As far as the construction phase went, Communication was always a top priority with ***** and ******* We were updated at every step, and any questions we had were answered quickly. While we did experience some delays (total process took just over 6 months to completion), they were mainly due to weather or an issue with a supplier. Only had one issue that took a bit longer than expected to get resolved, however, it was mostly out of their control and the communication was good along the way.Since then, they have answered every pool maintenance related question we could think of, and have been about as helpful as one would imagine. Wouldn't choose anyone else to build our pool!

      Medallion Pools Of Texas Response

      08/08/2023

      Thanks *******! We value the trust you guys placed with us for your project. Enjoy the new backyard! Thank you for your business we appreciate you guys!
    • Review from Joshua A

      5 stars

      06/09/2023

      Medallion just finished our pool project and we absolutely love it. Thankfully we chose the right company because it was a great experience. We did our due diligence before starting a project of this size and that included seeking consultations, designs, and estimates from 4 different companies. The other 3 companies were larger and had nicer showrooms compared to Medallion. However, Medallion's design, pricing, contractor crew stability, and online reviews describing their excellent communication sold us. I believe they only do 60 or so pools a year as a family run business and that allows the owner, *****, to maintain almost daily communication. That was huge for ** throughout the project. The folks that actually do the work are the crews. Many pool companies have all new crews or a very short working relationship with them due to labor shortages, etc. It seemed as though many of the crews for Medallion have worked with ***** for many years. We can't say enough good things about ******. Their project/service manager ****** was always responsive and onsite consistently. ****** also created the design. The project overall took 8 months but we had an issue with ground water that caused a several month delay. They were right on track for a 120 day completion until the water issue. Were there other issues? Sure, a few smaller issues, but that comes with any project like this but what's important is how those are handled. ***** and ****** were very responsive and took care of all our concerns. I posted pictures on their ****** reviews if you would like to see their outstanding work on our project.Overall, we are very happy with the end result of this project and that we didn't have a horror story to share. Thanks Medallion!

      Medallion Pools Of Texas Response

      06/10/2023

      Thanks ****! Was our pleasure working with you guys. We value the trust placed in ** for your project. Enjoy the new backyard as we thank you for your business and appreciate you guys.
    • Review from Paul B

      5 stars

      06/01/2023

      Working with the family business at Medallion Pools to design and build our backyard lagoon was the most wonderful experience we could have ever hoped for. Honestly, they're so good I wish they did more than just pools - I'd hire them for any and all work on my home ever, if that were possible. Every aspect of the process, from initial consultation through design, construction, equipment, etc was just absolutely top notch. Thank you *****, ****** and team!!

      Medallion Pools Of Texas Response

      06/02/2023

      Thanks ****! Was a pleasure working with you guys. Enjoy your new backyard oasis. Thank you for your business we appreciate you guys.
    • Review from Chelsie J

      5 stars

      05/10/2023

      We had a great experience with Medallion! We met with them in August and they began pool construction in September. ****** helped with the design of our pool. He was open and honest with any questions we had and helped us stick to our budget. ****** was great and patient while we chose all of our pool and spa finishes. The owner, *****, was great about giving us constant progress, what to expect and when to expect it. He and ****** were on the property nearly every day checking on the progress of the pool and how the contractors were doing with the build. We are extremely happy with our pool and design and would highly 10/10 recommend Medallion with your pool build!

      Medallion Pools Of Texas Response

      06/02/2023

      Thanks *******! Was a pleasure working with you guys. Enjoy your new backyard getaway. Thank you for your business we appreciate you guys.
    • Review from Brandon G

      5 stars

      01/25/2023

      ***** and his crew are the best there is. Communication was amazing pre & post our pool remodel. Even 2 months after our project was complete, ***** has followed up multiple times to make sure everything is working and functioning properly. Highly recommend!
    • Review from Holly W

      5 stars

      11/03/2022

      From start to finish, we can't say enough good things about this pool company. After a bad experience with another company, we did some research and ended up choosing Medallion. The owner, *****, was hands on during the entire process from the estimate, to the design, to picking out the details to the construction. We never had to worry about a thing. It was obvious from the beginning that this company cared about their work and the communication with ** throughout the process was above and beyond. If you're thinking about putting in a pool, Medallion is the way to go!

      Medallion Pools Of Texas Response

      11/05/2022

      Thank guys! Was our pleasure working with you. Thank you for your trust and business. We appreciate you guys! Enjoy the new backyard

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.