Business ProfileforOceanBlu Renovations

Hired this company to resurface my pool. I paid extra for a Diamond Brite finish that was represented to me in Writing that it came with a 10 year warranty. The finish on the pool is defective and needs to be replaced because it was obviously not installed properly . The owner of the company uses subs to do the work and does not supervise their work or inspect it after completion. While they were putting the tile on my pool they tiled over the water fill line . When I pointed this out to the owner , he had them come back . They did a terrible job and regrouted the tile which they had just done with white grout using black grout on this small spot!(Incredible)So they had to do it a third time and still did a lousy job.When the pool was drained in september to repair a crack, you could see that the finish was coming off because it had not been installed properly. I called the company because I wanted the owner to come look at the plaster without water in the pool . He couldnt find time in his schedule to do that . Finally after badgering him for a month he came out to look at the pool and I showed him the pictures that I had taken of the plaster while the pool, was empty . He proceeded to lecture and talk down to me as he has in all of my conversations with him. He told me that the warranty that he uses as a marketing tool is basically worthless because the company that makes the product would only stand behind it if large pieces of plaster were falling off the sides of the pool ! Certainly not how he and his salesman market their work to customers.The plaster needs to be replaced and the company needs to stand behind their work.