Business ProfileforBlue Flamingo Pool Services Inc.

Date of Pool resurfacing: 8/30/2021 Re: Invoice #5688 that was paid in full $15,550.00 Dispute: The surface of the pool is now cracking due to poor work done by Blue Flamingo and repairs are required. I have a quote from another company for $3,482.00 and am seeking that amount from Blue Flamingo. The attached photos show the cracks found in the pool over the top of where Blue Flamingo installed staples less than a year ago. I have contacted Blue Flamingo by emailed, phone call and texted photos, they have not responded to me. Blue Flamingo did not do the follow up care that was in the invoice of: balancing chemicals, brushing the plaster, filter cleaning. They did not properly seal areas around the: pool light, spa light, main drain bucket, pool return fittings and skimmer throat. Portions of a Google Review I left in 2021: Once the work started Jeff called to say he needed another $3,000.00 to do some additional repairs (pool needed staples). Were surprised as there was no talk about possible additional repairs needed when he quoted us. When we discussed the quote I said I wanted the equipment looked over and any repairs done so the pool would be 100% ready to go. The backwash lever is now leaking, there is a small leak at two PVC connections and the pressure (even with new DE/filters installed) is running over 30psi. Once the pool was resurfaced it did not look like what we order. I contacted Jeff and he said that was normal and it would change over time...it hasn't.