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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
07/04/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
I was quoted a price for a bag I sold and agreed to take a ***** loss when check was issued it was a ***** loss. They cheated me out of 40 dollarsBusiness response
07/05/2023
Respected Team BBB,
Thank you for contact us and sharing the details of our valued customer.
We have a deal with our customer ***********************/ ************;****** to sent $1250 through an eCheck.
Unfortunately due to banking fees/ charges they charge her fees. And same was explained to us and we have ensured her that we are informing our accounts department to pay you that charges. We have shared the attached file for the settlement deal and customer's agreement on it.Yes we must say that this complaint was launched on 30th Jun when the bank was charged the fees and we have fix this issue on the very next day. She might forget to withdraw the complaint. We can even provide all those payment and invoice/ receipt on request.
****** check all the details at your end so that this complaint will closed at a good gesture.
Kind Regards.
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Contact Information
Business hours
Today,12:00 PM - 4:00 PM
MMonday | 11:00 AM - 7:00 PM |
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TTuesday | 11:00 AM - 7:00 PM |
WWednesday | 11:00 AM - 7:00 PM |
ThThursday | 11:00 AM - 7:00 PM |
FFriday | 11:00 AM - 7:00 PM |
SaSaturday | 11:00 AM - 7:00 PM |
SuSunday | 12:00 PM - 4:00 PM |
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Get a QuoteCustomer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.