ComplaintsforFast-Fix Jewelry and Watch Repairs
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Complaint Details
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Initial Complaint
07/10/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Me and my girlfriend went to fast fix in *************** in ****** ***** to get my batterys replaced on my two watches. I paid for a free battery replacement for life around seven to eight years ago. I've had them replaced at least twice maybe three times. The last time at the location in question. They told I didn't have a free life time replacement. Inside my two watches only shows three years. I've been back after three years to have it done and had no charge. I know I paid for life time replacement. They show me where in my watch where it said three years only. I'm, as some would say, a black man and my girl is a , white woman. By the looks we were getting and the some what attitude they didn't care for that. They they changed their system and had to go manually to find when I started and what I paid for at that time. And if can show the Prof that they sent me it's not when I started, it was the last time I was there. I started In ***************** seven to eight years ago, maybe longer. I paid the cost to replace my batteries just can get away from there. I'm filling racial descrimanation and being scammed out of my money.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.