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ComplaintsforNavarrete's Construction
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Complaint Details
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Initial Complaint
10/02/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Victor N******** contracted to supervise the purchase and installation of second story and stairwell vinyl plank flooring. The project was 90% completed 6 weeks ago. He was paid the agreed amount with the understanding that he would return to complete the project completion walk through and make arrangements for the few necessary items left unfinished or in need of adjustment. He set appointments which were not kept, then had an accident situation which prevented him from returning to the work site. He has in the last two weeks failed to return texts to set another appointment. We would like the minor fixes performed.Customer response
10/06/2023
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Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID 20681206, and find that this resolution would be satisfactory to me.
The subject of this complaint, Victor N********* called this morning and came by today arranging to satisfy my issues.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.