ComplaintsforI-10 Contracting
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/09/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I hired i-10 contracting to service my septic tank. 3 times a year for $400 total. They told me they had come out in January 2022 which was a lie if they had they would have told me it was full and needed emptying. I had to have a different company come pump it out and it required 2 trucks because it was so full. I confronted them about this because I caught them in a lie. They came out to service my septic that same day. I don't think they actually did anything except put a new sticker and scratch of Feb on it. I contacted them in june about what when they were coming next, they said july because it was ever 4 months. I contacted then today 09 August 2022, ****** one of the employees lied to me again and said they had come out ***** I told her to figure out exactly what date and to call me back. Then ******************************* called me back admitted that he hadn't sent anyone in july or june and said he would send someone today. I told him to admit to his lying and then i called ****** back to told her she had lied to me as well about the services. ***************** picked up the phone and sais he'd turn his guys around and would send me my money back. Then proceeded to tell me to go f*** myself.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.