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ComplaintsforFreeland Lanscaping
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Complaint Details
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Initial Complaint
07/10/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I had used this company before for landscaping. The need to replace a tree arose so I contacted them for this service. I paid him $375 upfront for the tree/labor, just as I had done for the prior landscaping project. I was going to be out of town at the time that he was to remove old ************ new one. When I returned home, the work was not completed. I kept reaching out to him (*************************, owner). He told me he had trailer issues, weather issues, etc that were keeping him slightly behind in scheduling but he would work me in as soon as possible. After more time had passed & my HOA was sending me letters about the dead tree, I reached out again. He began ignoring messages and never did the job. I had to hire someone else to replace my tree. I contacted ***** and asked for a refund. He was to send me the money back, but has failed to do so.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.