Business ProfileforHercules Foundation Repair and Remodeling

Back in December 2022, I began obtaining quotes for possible foundation issues with our home. I contacted Hercules Foundation Repair and ************************* came in December to take measurements of our home and provide us a quote. ****** quoted us for 15 steel piers for $10,500. We signed the agreement December 27, *********************************** March of 2023. Hercules Foundation Repair came in April and they identified a water leak beneath our home. ****** stated they could hire their own plumber and quoted us for $18,000; $12,000 for the trenching and $6,000 for the actual plumbing repair. We signed the agreement for the plumbing April 5, 2023. Recently we noticed a leak in the same location beneath our home. I deferred back to the photos the plumber gave us to consult with a reputable plumbing company. We were advised one of the two repairs made did not meet code. I have contacted ************************* numerous times in the past without receiving a call back, a text or in-person visit. I called their office inquiring on the plumbers warranty and she told me they did not perform the work. I explained to her that I signed an agreement for Hercules Foundation Repair to fix my plumbing issues and never received a warranty on it. She stated she would call me back and I have yet to hear back from anyone at Hercules Foundation Repair. Meanwhile, I paid a total of $28,500 for the foundation and plumbing repairs and I have yet to receive a response. ****** simply will not respond to my texts or voicemails. I cannot sell my home until Hercules Foundation Repair can take ownership of the house plumber they hired and his inadequate repairs. Next I intend to consult with a construction litigation attorney if they do not repair the pipe correctly. Please assist this veteran family.