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Find a Location

Massimo Motor Sports LLC has 1 locations, listed below.

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    Business ProfileforMassimo Motor Sports LLC

    ATVs
    Revoked BBB accredited business

    Current Alerts For This Business

    Accreditation Revocation:
    On 05/13/2024 this business's accreditation in the BBB was revoked by the BBB's Board of Directors due to failure by the business to adhere to the BBB requirement that Accredited Businesses meet and abide by the following standards:

    6. Address disputes forwarded by BBB quickly and in good faith.

    6C. Honor any settlements, agreements or decisions reached as an outcome of a dispute resolution process.

    At-a-glance

    Customer Reviews

    1.86/5stars

    Average of 35 Customer Reviews

    Customer Complaints

    65 complaints closed in last 3 years

    18 complaints closed in last 12 months

    BBB Rating & Accreditation

    Years in Business: 15

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Massimo Motorsports is located in the Dallas / Fort Worth area of Texas USA, in the city of Garland. It is here that we offer UTV's, Off-Road, and on-road vehicles.

    Products & Services

    Our vast product line includes a wide selection of farm and ranch tested utility UTV's, recreational ATV's, and Americana style mini-bikes.

    Business Details

    Location of This Business
    3101 W Miller Rd, Garland, TX 75041-6107
    BBB File Opened:
    6/24/2011
    Years in Business:
    15
    Business Started:
    6/30/2009
    Business Started Locally:
    6/30/2009
    Business Incorporated:
    6/30/2009
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    8:30 AM - 5:30 PM
    T:
    8:30 AM - 5:30 PM
    W:
    8:30 AM - 5:30 PM
    Th:
    8:30 AM - 5:30 PM
    F:
    8:30 AM - 5:30 PM
    Business Management
    • Mr. David Shan, LLC Managing Member
    • Mr. Jianxun Shan, LLC Managing Member
    • Ms. Peggy Sheng, CFO
    • Mr. Ronald Angelone, Customer Service Manager
    • Mr. Nino Parco, Customer Service Representative
    Contact Information

    Principal

    • Mr. David Shan, LLC Managing Member

    Customer Contact

    • Mr. David Shan, LLC Managing Member
    • Ms. Peggy Sheng, CFO
    • Mr. Quenton Peterson, Director of Sales
    • Mr. Ronald Angelone, Customer Service Manager
    • Mr. Nino Parco, Customer Service Representative
    Additional Contact Information

    Fax Numbers

    • (214) 540-1163
      Primary Fax

    Email Addresses

    Customer Complaints

    65 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/16/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I purchased an E trike from Massimo motors last summer. I received the trike delivered to my home in early August. The original trike was physically damaged with a broken charger. After several weeks of trying to get in touch with them, I finally heard back they blamed the damage on the delivery company, but said they would replace the trike, I drove to Garland ***** from Houston exchange the trike which appeared to be in good working condition. The trike was only used a few times by my son to go to a gas station thats about half a mile from my house so it only has 4 miles on it , it was not used over the winter months so it stayed in my garage. And in January when I went into my garage for something else, I hear this loud rapid clicking after a few minutes. I determined it was the trike so I realize the battery was going dead, so I tried charging it For hours. Most times the charger does not even activate. It just has a greenlight like the batteries are fine and full charged. *** tried disconnecting the batteries and charging them individually the charger then just flashes like the batteries are damaged. I ordered a second charger just to see if that was the issue and it still does not work. The batteries are bad , I have contacted Massimo several times over the last few months. Ive only had one response where they said they were going to contact the tech department to see what I needed to do that has been two months ago. I have emailed at least four times since directly to the people I dealt with with the first trike and at this point, they do not respond to my emails at all.
    Read More

    Customer Reviews

    35 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Sunny J

    3 stars

    06/25/2024

    I bought a mgc e trike 3 ******* 24 may drove it to my mail box now it won't start bought it on Amazon cant get through there phone system send many emails no response my head lite & tail lights & dash lite was on & dash screen no key in ignition IT WON'T START!! they over charged me $538.00 I did get the credit back there dodging all ************** I'm so ?? upset so I have Amazon working on this there bombarded with many complaints so they hide SHAME ON THEM!! ****************

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